Question 1

Are there any technical requirements to use pagestrip?

Accepted Answer

pagestrip is a desktop app for MacOS. Minimum requirement for a flawless use of the software is having MacOS 10.13 or higher installed. During designing you don't even need internet – you only need internet to publish your content to the web!

Question 2

Will the software be available for Windows as well?

Accepted Answer

No, this is not planned in the near future.

Question 3

Can I add a tracking?

Accepted Answer

Yes! If you use GoogleAnalytics for your tracking, then we simply need the UA number of your property. In case you use an other tracking tool we can integrate that too.

Question 4

Where can I have a look at the performance of my content?

Accepted Answer

As soon as the tracking tool is integrated, the site's performance is tracked and visible in your tracking tool – just like it would be with any other website too!

Question 5

Does the content that I’ve created with pagestrip work on all devices and in every browser?

Accepted Answer

Yes! pagestrip stories look the same in every common browser. The pagestrip editor also generates a mobile view (mobile version) of your story automatically, in which you still have the possibility to change something. This means that you have the option to change the positions of images and texts as well as to optimize the font sizes.

Our team consists of experts who are always up to date on changes of browsers and search engine’s algorithms. They take care that pagestrip is constantly being further developed and optimized, so that your content can be successfully published to the web and optimally accessed – no matter in which browser and on which device.

Question 6

Can I share a project on facebook or social media in general?

Accepted Answer

Yes, you can either use our share button to share your content directly via email, on Facebook, Twitter, LinkedIn or even via WhatsApp. Or you simply copy and paste the link to the social network you want.

Question 7

What about hosting – where is my data stored?

Accepted Answer

We host our data with Amazon Web Services Europe (AWS). You can save the files, in which you have created your stories, locally on your desktop or on the teamserver.

Question 8

Our company has very strict compliance rules. Can we host the site ourselves?

Accepted Answer

In general, it is not possible to host the pagestrip application, web app, and CDN infrastructure yourself. However, with the embedding feature, it is absolutely possible to have pagestrip content appear on your website in such a way that it is not obvious to readers that it is content that is not actually part of your website - from the reader's point of view, everything looks like a unified whole with an embed.

If it is really about compliance rules that explicitly and absolutely exclude the use of third-party services, it is possible in a limited form to generate completely static exports of your content that can be hosted on a third-party web server. However, many features and optimizations are only available in a limited form, and content cannot be managed comfortably.

To clarify why and under what conditions you want to host your content yourself, it is best to contact us so we can discuss your use case.

Question 9

Is my project indexed by Google? Is the site SEO optimized?

Accepted Answer

Yes, we are continuosly working on being up to date with the frequent changes in the Google algorithm. For this reason all stories (except those for internal purposes) are indexed and rendered server-side by default, in order to achieve faster load times. In addition we have developed an algorithm that can read an h1 and h2 based on visual viewpoints automatically.

Question 10

Can I integrate our employee magazine on the intranet?

Accepted Answer

Yes, with our embed code you can integrate the magazine on any position you want to. We also set other settings such as "no index" so that the magazine can not be indexed by Google and further can not be found by external persons.

Question 11

The project should not be found for others on the web, can you set up a protected login for that?

Accepted Answer

Yes sure, we can set up a protected login page with username and password for you! It is also possible to allow specific IP address ranges (such as your intranet address block), or include an authentication token in the URL to circumvent the login requirements for your internal users.

Question 12

What do I need to use my own domain name?

Accepted Answer

You can create a DNS CNAME record for your desired subdomain, which points to "pagestrip.com". If you want to use the actual domain (not a subdomain) for your project, it's best to specify the CNAME record for "www" and to create a redirect that sends traffic to the URL without www to the one with www.

Question 13

Can I integrate a cookie banner?

Accepted Answer

Yes, a cookie banner can be shown. It is also possible to distinguish between required cookies, as well as statistical tracking cookies there. However, you'll need to be able to describe which cookies you are going to use, since these depend on the particular tracking tools you are aiming to integrate.

Question 14

Can I embed a form for my newsletter sign-up?

Accepted Answer

Yes, you can integrate a newsletter subscription through any third-party tool that includes an embeddable form. This way, we won't even get in contact with your customer data from a data-protection perspective.

FAQ: Technical Support

Services

Design & Publish

Technical Support